Shipping Policy

Shipping Policy

Cutoff Time: 5:00pm EST USA

Order Processing Time: up to 1 day (same day or next business day shipping)

Delivery Time: Free UPS Ground Shipping: 1-5 business days delivery

We use UPS for all outgoing shipments and USPS for all provided shipping labels

 

*Important information regarding online purchases made on discounted merchandise (includes sale shoes, promotions, discount codes and/or discount of any type): If customer returns a discounted item, a $16 charge will be deducted from the product price to cover return shipping charges if a return shipping label was provided. 

For orders under $100, customer will pay all shipping charges (outgoing and incoming). Customer may choose to use his/her own shipping label. If our shipping label is used, a $16 will be deducted from the refund amount to cover return shipping charges.

In the event that the original order contained more than one item and was over $100 and free shipping was selected, then only one item was returned reducing the total order to under $100, then $16 will be deducted from the refund amount to cover return shipping charges.

Shipping Charges paid by the customer are never refunded.

A Return Shipping Label is available upon request.

Please use the original shipping box as your return box as well.

As soon as we receive your return and inspect it, we will issue a refund. If there are any issues with your return, we will contact you.